Återbetalningspolicy

Right of withdrawal (14 days)
As a consumer you have the right to withdraw from your purchase within 14 days of receiving the goods, without giving a reason, in accordance with the Swedish Distance Contracts Act (distansavtalslagen).

To use your right of withdrawal, email us at Worrayaj7@gmail.com with your order number and a clear statement that you wish to withdraw. You must then return the goods to us within 14 days of notifying us.

Returned products must be unopened, with the original seal and packaging intact. If a product has been opened or handled more than needed to inspect it, we may deduct an amount for the reduced value. Because the value of sealed trading card products depends on the seal, an opened product may lose most or all of its value.

You pay the cost of returning the goods. Please pack the items carefully and use a tracked shipping method, since you are responsible for the goods until they reach us.

We refund the purchase price and the original shipping cost (standard shipping) no later than 14 days after we received your withdrawal notice. We may wait to refund until we have received the goods back. The refund is made with the same payment method you used.

Rip N Ship
When you choose Rip N Ship, your packs are opened live on stream at your request. Once a pack has been opened, it cannot be returned, and the contents (the cards) cannot be exchanged or refunded. Packs that have not yet been opened can be withdrawn as described above.

Right to complain (reklamationsrätt)
Under the Swedish Consumer Sales Act (konsumentköplagen), you have a 3-year right to complain about goods that were faulty when you received them. Faults that appear within two years of delivery are presumed to have existed at delivery unless otherwise shown.

Contact us within reasonable time after discovering the fault. A complaint made within two months of discovering it is always considered in time. Email Worrayaj7@gmail.com with your order number, a description of the fault and photos if possible.

For approved complaints we pay the return shipping and offer repair, replacement, a price reduction or a refund in accordance with the law.

Please note that the contents of sealed booster packs are random. Which cards a pack contains is therefore not considered a fault.

Damaged in transit
If your order arrives damaged, take photos of the package and the products and contact us as soon as possible.

Disputes
If we cannot reach an agreement, you can turn to the Swedish National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN), www.arn.se.

Contact
Worraya Johansson (HitChaser), Org.nr 000921-5054
Handskmakaregatan 4B, 291 54 Kristianstad, Sweden
Worrayaj7@gmail.com