Fraktpolicy

Shipping Policy

Last updated: September 18, 2026

At HitChaser, we carefully package all orders to ensure that your products arrive safely and securely.

Order Processing

Orders are normally processed and prepared for shipment within 1–3 business days after payment has been successfully received.

During periods of high demand, product releases, promotions or holidays, processing times may be longer than usual.

Once your order has been shipped, you will receive a shipping confirmation and, where available, tracking information.

Shipping Times

Estimated delivery times depend on the destination and shipping method selected at checkout.

Delivery times are estimates and are not guaranteed. Delays may occur due to circumstances outside of HitChaser's control, including carrier delays, weather conditions, holidays, customs procedures or other unforeseen circumstances.

Shipping Within Sweden

Orders shipped within Sweden are normally delivered within approximately 1–3 business days after dispatch, depending on the shipping service selected.

International Shipping

We may offer international shipping to selected countries.

International delivery times vary depending on the destination, carrier and customs procedures.

Customers are responsible for any applicable customs duties, import taxes or other charges that may be imposed by the destination country, unless otherwise stated at checkout.

Tracking

Where tracking is available, tracking information will be provided after your order has been shipped.

Please allow some time for the tracking information to become active after the shipment has been registered with the carrier.

If tracking information does not update immediately, this does not necessarily mean that the package has been lost.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information when placing an order.

If an incorrect or incomplete address is provided and the package is returned to HitChaser, additional shipping costs may apply before the order can be sent again, where permitted by law.

Lost or Delayed Packages

If your package appears to be significantly delayed or lost, please contact us with your order number.

We will investigate the shipment with the relevant shipping carrier and assist you with the matter.

Please note that delivery times are estimates and that carrier delays may occur.

Damaged Packages

If your package arrives visibly damaged, please take photographs of the outer packaging and the contents before disposing of the packaging.

This information may be required to investigate a shipping damage claim with the carrier.

Packaging

Trading card products and collectibles are carefully packaged to reduce the risk of damage during transportation.

Depending on the product, we may use protective packaging such as sleeves, top loaders, bubble wrap, cardboard protection or other suitable materials.

Unclaimed Packages

If a package is not collected and is returned to HitChaser, we may contact you regarding the shipment.

Any additional costs that may legally be charged in connection with reshipping the order may be the customer's responsibility.

Delivery Issues

If you believe your order has not been delivered, has been delivered to the wrong location, or is otherwise experiencing a delivery issue, please contact us as soon as possible.

We will investigate the issue and work with the relevant carrier where necessary.